Refund

Refund Policy

For Simple Modern customers, the sections below set out returns, exchanges, and refunds. This page applies specifically to simplemodetae.shop.

order problems at Simple Modern
Simple Modern publishes this order problems guidance for customers using simplemodetae.shop. If your delivery is damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Simple Modern: support
Simple Modern publishes this support guidance for customers using simplemodetae.shop. For return or exchange assistance, contact Support@Simplemodetae.shop or 808-811-3393.

condition of returns at Simple Modern
The following condition of returns guidance applies to the Simple Modern storefront at simplemodetae.shop. Return the item securely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

Simple Modern: refund timing
The following refund timing guidance applies to the Simple Modern storefront at simplemodetae.shop. When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

eligibility at Simple Modern
For Simple Modern customers at simplemodetae.shop, this section explains eligibility. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

Simple Modern: exceptions
For purchases made through simplemodetae.shop, Simple Modern applies the following guidance on exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

starting a request at Simple Modern
The following starting a request guidance applies to the Simple Modern storefront at simplemodetae.shop. A return or exchange begins when you, contact us at Support@Simplemodetae.shop before sending the item. Once the request is approved, Simple Modern will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Merchant Information
Business name: Simple Modern
Brand name: Simple Modern
Email: Support@Simplemodetae.shop
Phone: 808-811-3393
Physical address: 1044 Naalae Rd, Kula, Hawaii, 96790, United States